RRC’s strategic success is based on experience and deep knowledge of every market it conducts its operations on. Our personalized approach, technical expertise and strong sense of customer focus, allow us to be flexibile in adapting to requirements of different vendors and different channels.
Our vision is that distribution must go beyond the first level of channel relationships and add value throughout the value chain from the vendor to end-user. RRC partners include IT resellers, IT system integrators, Service providers, Telecom integrators, Telecom resellers, PC assemblers.
Consulting
A company can have deep interest in a certain business or a project, but it lacks either necessary expertise or knowledge for its realization. This is where RRC can help its partners – our experienced staff will gladly answer all possible questions. RRC employs such approach on all territories it covers. Our current partners in Russia, CIS and CEE know that creation of added value is one of the priorities of RRC Group.
Added value is a key to success for companies of different types, from SMB to enterprises. It is a chance for development for those who want to move forward but have limited resources. It is a chance for leaders to cooperate with an expert in the sphere of high technologies and complex solutions.
Technical support
RRC technical support provides you with basis for working out projects on any level of complexity, starting from automation of small and mid-sized offices to multi-million implementations. Our experience and investments into business development allow us to offer a wide range of services for successful and competitively advantageous business. We are constantly striving to improve the quality of technical support. Year over the year the company increases the number of experts with commercial and technical certificates of world leading manufacturers. Get in touch with local RRC office and find out what services are available.
Channel
For us the word “partner” means more than it usually does. Partnership for us means cooperative work in all areas – from on time delivery to free personnel trainings. We do not just fulfill our obligations to partners but we develop their business by providing additional competitive advantages. We offer informational, technical and marketing support. We have already been chosen by more than 5000 companies in CIS and 3500 companies in CEE.
RRC has all the needed resources. Our major target is development of relations with partners for optimal, mutually beneficial and profitable cooperation. Our channel policy is customer focused allowing our partners to use the resources we provide exactly the way they need. The company holds regular meetings to develop long-term cooperation, maintain business activities and win over partners’ loyalty.
RRC Partners are able to get access not only to additional informational resources but enjoy all the advantages we offer to our partners.
All registered RRC partners receive:
- Technical support and consulting services of our certified experts
- Access to partner area on RRC website
- Possibility of free trainings for commercial and technical personnel
- Informational support
- Flexible financial terms
- Participation in authorization and product certification programs
- Access to registration and participation in marketing programs aimed at products promotion
- Advertising and market intelligence materials
- Participation in partner clubs and conferences
Education
RRC educate resellers by offering authorized courses from IT leaders, along with distant learning and remote laboratory access required for virtual classroom environments. RRC is offering its partners a number of attractive programs. There is also a unique opportunity of reselling the trainings by our partners or including them into their projects.
In 2005 RRC created a virtual laboratory for distant learning enabling trainers to hold classes in any place with the Internet access. There is no need to carry unhandy and expensive equipment since the laboratory allows remote access to any hardware tools.
Finance
Having operations in Russia, CIS and CEE, RRC has access to resources of international financial institutions. It allows us to invest successfully not only into our own development but also into development of our partners’ business. We can offer you a variety of services depending on your needs and our level of cooperation.
Logistics
RRC is providing high level logistics based on many years of experience. We have modern global warehouses in Russia, Finland, Hungary and Poland allowing us to deliver goods to any location in Russia, CEE and CIS at the earliest possible date. In our understanding, efficient logistics is basis for distribution business. Just contact us and we guarantee prompt delivery.
Marketing Support
Marketing support is one of the main components of RRC business. On a monthly basis the company arranges and holds different events aimed at increasing partners’ loyalty and their commitment to work with RRC.
The list of events includes trainings and seminars, off-site meetings, creative entertainment programs, etc. Such events provide an opportunity to get acquainted with the world of information technologies – all that in a pleasant atmosphere.
Visit our partner area online and get to know the latest news and promo programs. We update the list of events on a regular basis; announce discounts, arrange trips to the best resorts. The speakers we invite are key managers of world leading vendors. You can talk to them at round tables and meetings. Do not worry - our managers will always be there to find the best solution for you.
Information and Seminars
RRC assures informing partners on time about all the events that take place in the company. We send out newsletters with the latest product news, marketing and promo programs descriptions , company and vendors news.
Any RRC partner can order informational and advertising materials of vendors via online partner zone. Moreover, you can find information about range of products available, prices, discounts, special events and offers on our website. RRC continuously holds a program of trainings for technical and commercial staff. Join in! If you are a registered partner of RRC, you can have access to the program and register to attend the seminars of your interest to you. If not, just register and we will be more than glad to see you at all our events.
Demo Laboratory
Demo laboratory of RRC is the place where ideas and projects are born. It is a unique place with the possibility of creating and testing almost any hardware and software solutions. Quite often partners are doubtful if the specification they have is optimal for their needs. Whether the ordered products are compatible with the current infrastructure of the customer. RRC demo laboratory is the place where partners can get answers to their questions. We have access to broad range of vendors’ product lines, allowing us to test not only single item but complex solutions. As a result you can save time and money by choosing the right equipment to meet your requirements.