In 2008 the company launched a number of projects designed to automate its internal and external operations. The projects integrates CRM and e-Commerce applications with ERP system into the RRC Group common information space. It helps the company to improve the quality of its customer service and more adequately to manage its relations with clients.

Think Link - a new electronic purchasing system has had a turnover of nearly several million of dollars so far.
With Think Link, registered RRC partner can purchase selected products online and receive information on pricing, products availability and special promotions 24 hours a day, 7 days a week. Partners can place orders directly into our order entry system, and then track shipments and view invoices to stay updated. It is an easy tool to use and keep customers up to date with their open orders status.

System was designed to benefit RRC partners business and help them to be more efficient and productive. Electronic Catalogue Tool is dedicated to vendors platform.

This online Configuration and Quotation Tool is a powerful, comprehensive arsenal of knowledge, tools and support. It covers hardware products, software products, scanning, printing, POS, mobile and wireless products. This newly updated tool allows RRC Partners to create valid systems within minutes—complete with pricing quotes and a direct link to our online ordering system.

Our advanced electronic purchasing & support systems:

• Increases sales from new and existing partners and can help partners to assess the business opportunities offered by the electronic purchasing & support;
• Automates processes to lower the cost of the sales. Think link is integrated with partner business systems so that RRC can maximize online sales revenues and run  highly efficient web operations;
• Improves customer service and strengthen relationships with partners by hosting and supporting them online, providing a rock solid infrastructure and round the clock support services ensuring RRC customers 24/7 access.